Patient Support Hotline

Call (844) 244-1309

ZERO360 is a free, comprehensive patient support service to help patients and their families navigate insurance and financial obstacles to cover treatment and other critical needs associated with cancer.


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Get Immediate Support

Get Direct Support for the COVID-19 Crisis

You are not alone. Through a recent survey you let us know how you are feeling during the COVID-19 crisis and the results show that your concerns are shared by many. Whether you’re worried about being able to afford your treatments, losing your health insurance,  putting treatment on hold because of stay-at-home orders, or even just feeling isolated because of social distancing and looking for someone to talk to, ZERO is here for you. Our support programs are free and available to help patients and families get through this crisis. We are in this together!

ZERO Connect: Online Community

Join our online Facebook group to get support from a community of patients and caregivers who have been impacted by prostate cancer. Over 2,500 caring and passionate ZEROConnect members are waiting to connect with you today! Join our amazing online Facebook group to get support from a community of patients and caregivers who have been impacted by prostate cancer. The conversation is ongoing, supportive, and welcoming. Note: You must have a Facebook account to join. For more information on ZERO Connect, please reach out to Kate Gibbons, Patient Programs Manager, at 202-303-3126.

ZERO360: Comprehensive Patient Support

Get live assistance from our team of experienced case managers, ready to help you and your family through your prostate cancer journey, by visiting our website or calling (844) 244-1309. ZERO360 is COMPLETELY FREE for prostate cancer patients and families. ZERO360 case managers can offer support and guidance for navigating the complicated stressors of dealing with cancer during a global public health crisis.

  • Expert case managers working one-on-one to address your needs
  • Help connect you with financial assistance support
  • Navigating the complexities of insurance, Medicaid, SSDI, employee benefits, and additional options
  • Resources and referrals to appropriate emotional and therapeutic support services

ZERO MENtor: Patient-to-Patient Experience

If you are a patient who is looking for one-on-one peer support, visit zerocancer.org/mentor to get matched with an individual MENtor who can provide personal guidance and counsel. Prostate cancer can be an overwhelming experience, even when there’s not an active pandemic threatening one’s safety and wellbeing. Trained and experienced MENtors are ready and able to offer their experiences and insights to help men understand their experience and feel less alone. For more information on the MENtor program, please reach out to Kate Gibbons, Patient Programs Manager, at 202-303-3126.

Caregiver Connector: Mentorship for Loved Ones

Caregivers already face a baseline of isolation and loneliness — feelings that can be increased during self-isolation or self-quarantine. ZERO’s newest program, Caregiver Connector, is here to help caregivers in all that they go through. This new, peer-to-peer support program serves all those who are currently caring for men with prostate cancer, as well as those who have lost their loved ones due to this disease. ZERO’s Caregiver Mentors have cared for their brothers, fathers, husbands, sons, partners, grandfathers, friends, and neighbors and are trained to support you. Caregiver Mentors can offer their experiences and insights to help caregivers care for themselves and their loved ones. For more information, please reach out to Kate Gibbons, Patient Programs Manager, at 202-303-3126.

ZERO Chapter Directors: In Your Community

ZERO’s national chapter program covers six regions across the nation and provides on-the-ground support for patients, families, and the medical community. At this time, Chapter Directors are unable to meet in person due to safety concerns, but are able to connect digitally. To learn more about the local Chapter Director in your area and see how they can provide you support, reach out to the appropriate contact. Information for individuals in non-chapter areas is also included below. In 2021, ZERO plans to extend the Chapter network to Northern California, as well as Georgia and Florida.

Emily Byrne, Director, Midwest Chapter, emily@zerocancer.org | 612-219-6972
States covered: MN, WI, IA, IL, MO, KS, NEAndrea Sweet, Director, Southern California Chapter, andrea@zerocancer.org | 626-201-7997
Area covered: Bakersfield and below (Los Angeles County, San Diego County, Riverside County, etc.)Tracy Crites, Director, Texas/Oklahoma Chapter, tcrites@zerocancer.org | 817-313-4612
States covered: TX & OK

Renee Haney, Director, East Coast Metro Chapter, renee@zerocancer.org | 609-500-9855
States covered: NY, NJ and Greater Philadelphia area

Debi Johnson, Manager, Pacific Northwest Chapter, debi@zerocancer.org | 425-971-5822
States covered: OR & WA

Caitlin Murphy, Director, Mid-Atlantic Chapter, caitlin@zerocancer.org | 202-313-2866
States covered: DE, MD, PA, VA, and Washington D.C.

Shawn Supers, Director, Donor Relations, Non-Chapter Areas, shawn@zerocancer.org | 202-344-9058

Prostate Cancer Educational Resources

ZERO has many educational resources and literature available that may be of use during this time. Of course, this literature is meant to inform, not replace any guidance or suggestions from one’s medical team. Visit our resource library for toolkits, downloads, and more.

Social Media

Keep up-to-date with the latest prostate cancer news including developments with COVID-19 by following ZERO on Facebook, Twitter, Instagram, the ZERO podcast, YouTube, and LinkedIn. As always, you can search the hashtag #endprostatecancer for the most up-to-date posts from ZERO.