Patient Support Helpline: ZERO360

Whether you need help understanding your insurance coverage options, finding sources of financial aid, or resolving issues with your insurance company, we are here to help. ZERO360 is your co-pilot in navigating your prostate cancer journey.

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Our ZERO360 Patient Support Service

Prostate cancer can be overwhelming. We are here to help. Our ZERO360 helpline is a free, comprehensive patient support service. Our team of experienced case managers are ready to assist you and your family through your personal prostate cancer journey.

Call (844) 244-1309 to connect with a ZERO360 Case Manager.

Insurance Navigation

Talk through your health insurance plan to understand what’s included under your coverage

Secure pre-authorization for prescribed care

Appeal insurance denials

Resolve insurance codes and billing issues

If you don't have health insurance, help identify and apply for insurance coverage options, including Marketplace/Exchange products, Medicaid, Medigap, Medicare Part D, Medicare Low Income Subsidy, and TRICARE

Paying for Treatment

Work with our team to negotiate free or reduced-cost treatment or set up payment plans.

Secure financial support for your treatments through co-payment, co-insurance, premium or deductible assistance programs.

Find and apply for prescription drug assistance programs.

Paying for Living Expenses

Apply for programs that can help you pay for things like food, rent, utilities, and transportation.

Emotional Support

Get referrals to appropriate emotional and psychosocial support services.

Ensure Access to Care and Benefits

Secure access to care if you're uninsured.

Assist with Social Security Disability (SSI or SSDI) or state disability benefits.

Make the most of employer-sponsored benefits, such as sick leave, short- and long-term disability, and COBRA.

Understand employee protections, such as Family and Medical Leave Act (FMLA) and Americans with Disabilities Act (ADA).

Help with challenging disability denials.

I couldn’t afford the co-pay for one of my oral chemotherapy medications, and I was terrified of missing doses and delaying my treatment. I had trouble navigating the red tape of insurance. I contacted ZERO360, and my case manager helped me understand my co-pay and what insurance would cover. Without the support of ZERO360, I’m afraid I wouldn’t have picked up my prescription from the pharmacy.

— Konrad, a ZERO360 Caller