Manager, Operations Apply Now Jump To Jump To Job Summary Key Responsibilities Qualifications Preferred Qualifications Physical Requirements Equal Opportunity Employer Apply Are you ready to transform your career into a powerful catalyst for change? For almost 30 years, ZERO Prostate Cancer (ZERO) has been at the forefront of the battle against prostate cancer, providing essential support to patients and families touched by this disease. ZERO is the nation’s leading prostate cancer organization and the number one provider of prostate cancer resources, programs, and services. We are on a mission to improve and save lives from prostate cancer through advocacy, awareness, education, and support. Consistently recognized as one of the Best Nonprofits to Work for by the Nonprofit Times, we take pride in our unwavering commitment to our team and community. Our culture is founded on the principles of growth, inclusivity, and camaraderie, which we uphold with passion and purpose. Our vision is a world where prostate cancer detection is early, support is unwavering, and care is accessible to all. When you join ZERO, you become part of an extraordinary community with strong core values, where each individual motivates and inspires one another, advancing your career while making a meaningful impact in the fight against prostate cancer. Seize this opportunity to be more than just an employee—become an essential part of a movement that truly matters! Job Summary The Manager, Operations will be responsible for managing day-to-day operational activities, ensuring efficient processes, and supporting organizational effectiveness to advance the nonprofit's mission.Position TypeFull Time ∙ Exempt-SalariedPosition LocationHybrid (1-2 days in office)Reports to Vice President, Operations Key Duties & ResponsibilitiesAdministrative OperationsMaintain the ZERO office in Alexandria, VAServe as the phone services administratorServe as the first point of contact for the main phone lineManage digital and cellular phone systemsOversee shipping and receiving operationsManage virtual mailbox receipt and distributionFacilitate shipping and receiving to/from office and as needed for staffPartner with the Finance Team to process incoming donationsManage the Operations Team’s vendor relationshipsAssist with the onboarding and offboarding of staffSupport events in the Alexandria/DC area as neededSupport additional operational and financial tasks as assignedCompliance and RegistrationsCoordinate with third-party vendors for state charitable registrationsManage foreign entity registration requirementsEnsure timely completion of annual state filingsMaintain state sales tax exemption status across multiple jurisdictionsOperational ExcellenceAssist with the development and implementation of operational policies and proceduresLead process improvement initiativesCreate and maintain operational documentationDevelop and track operational metricsIdentify and implement cost savings initiatives Qualifications5+ years experience working in nonprofit operationsFluent working in Google WorkspaceAdvanced knowledge of working in spreadsheetsExperience working across different software platforms with strong technical learning capabilitiesWorking knowledge of the state charitable registration processWorking knowledge of filing for state sales tax-exempt status Preferred QualificationsDetail-oriented with strong follow-throughExcellent communication and interpersonal skillsProblem-solving mindsetExperience with process improvementAbility to work independently and as part of a teamAbility to manage multiple prioritiesAbility to adapt to changing situations. Physical RequirementsConstant use of a computer and other office productivity equipment, such as computer printer, calculator, and copier.Prolonged periods of a stationary position at least 50% of the time.The ability to recognize details at close range for extended periods of time.The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. ZERO Prostate Cancer is an equal opportunity employer and is committed to creating an inclusive work environment for all employees. We encourage BIPOC, Veterans, individuals with Disabilities, and those affected by prostate cancer to apply. Applicants must be authorized to work in the United States. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources at hr@zerocancer.org or by phone at 202-463-9455. What Makes ZERO One of the Best Places to Work? Find out more about ZERO's employee benefits, including unlimited PTO, fantastic insurance and employee assistance programs, competitive pay, and healthy work/life balance. Expand All PTO and Work/Life Balance ZERO offers an unlimited Paid Time Off Policy that allows employees to utilize time off as needed to relax, rejuvenate, and connect with friends and family. In addition, ZERO is committed to creating a culture of work/life balance and offers 15+ holidays per calendar year. Health & Welfare Benefits ZERO offers Medical, Dental, and Vision benefits to all full-time employees. A variety of plans are offered at platinum level coverage. Medical and Dental coverage is 100% employer paid for employees. Disability & Life Insurance ZERO understands that life happens and provides 100% employer funded Short Term Disability, Long Term Disability, Life Insurance, and Accidental Death & Dismemberment coverage. FSA ZERO offers a Flexible Spending Account for employees to set aside tax deferred funds for anticipated unreimbursed medical, dental, vision, and orthodontic expenses throughout the year. HSA ZERO offers a Health Savings Account for employees to designated tax deferred funds. Dependent Care ZERO offers a Dependent Care account which allows employees to set aside pre-tax dollars for eligible unreimbursed expenses for dependents under age 14 such as preschool, summer camp, before or after school programs, and child or adult daycare. Meditation/Wellness ZERO provides employees with a variety of tools including the Calm app and support for employees to make healthy steps to earn dollars for unreimbursed medical expenses. Employees may also earn a Fitbit and digital scale. Commuter Reimbursement ZERO provides a commuter reimbursement for employees that frequent the corporate office. Bereavement Leave ZERO offers support through bereavement leave due to the loss of a family member. We understand this can impact your total well-being. Retirement Plan ZERO offers a 403b retirement plan that allows employees to invest in their future. Employees are eligible to receive matching contributions from ZERO up to 4%. Paid Maternity/Paternity Leave ZERO offers generous paid time off time for maternity and paternity leave for employees to bond and heal during this life transition. Employee Assistance Program (EAP) ZERO partners with a vendor that offers value added services to all employees ranging from confidential emotional support services, legal guidance, identity theft services, financial resources, and work-life solutions. Employee Recognition ZERO believes in providing ongoing feedback and recognizing employees for going above and beyond the call of duty. We recognize our team's contributions on a regular basis through Bonusly, a platform where employees can earn points that can be exchanged for gift cards. Our trending hashtag is #ZEROProud and our team loves this benefit. Professional Development ZERO is committed to each team member's professional development and support is offered through internal and external training and development opportunities including conferences, certifications and continuing education opportunities for career growth. Flexible Working Hours We embrace telecommuting and flexible work schedules to support our team in our remote work environment. Interested? Apply Now
Jump To Jump To Job Summary Key Responsibilities Qualifications Preferred Qualifications Physical Requirements Equal Opportunity Employer Apply
Are you ready to transform your career into a powerful catalyst for change? For almost 30 years, ZERO Prostate Cancer (ZERO) has been at the forefront of the battle against prostate cancer, providing essential support to patients and families touched by this disease. ZERO is the nation’s leading prostate cancer organization and the number one provider of prostate cancer resources, programs, and services. We are on a mission to improve and save lives from prostate cancer through advocacy, awareness, education, and support. Consistently recognized as one of the Best Nonprofits to Work for by the Nonprofit Times, we take pride in our unwavering commitment to our team and community. Our culture is founded on the principles of growth, inclusivity, and camaraderie, which we uphold with passion and purpose. Our vision is a world where prostate cancer detection is early, support is unwavering, and care is accessible to all. When you join ZERO, you become part of an extraordinary community with strong core values, where each individual motivates and inspires one another, advancing your career while making a meaningful impact in the fight against prostate cancer. Seize this opportunity to be more than just an employee—become an essential part of a movement that truly matters!
Job Summary The Manager, Operations will be responsible for managing day-to-day operational activities, ensuring efficient processes, and supporting organizational effectiveness to advance the nonprofit's mission.Position TypeFull Time ∙ Exempt-SalariedPosition LocationHybrid (1-2 days in office)Reports to Vice President, Operations
Position TypeFull Time ∙ Exempt-SalariedPosition LocationHybrid (1-2 days in office)Reports to Vice President, Operations
Key Duties & ResponsibilitiesAdministrative OperationsMaintain the ZERO office in Alexandria, VAServe as the phone services administratorServe as the first point of contact for the main phone lineManage digital and cellular phone systemsOversee shipping and receiving operationsManage virtual mailbox receipt and distributionFacilitate shipping and receiving to/from office and as needed for staffPartner with the Finance Team to process incoming donationsManage the Operations Team’s vendor relationshipsAssist with the onboarding and offboarding of staffSupport events in the Alexandria/DC area as neededSupport additional operational and financial tasks as assignedCompliance and RegistrationsCoordinate with third-party vendors for state charitable registrationsManage foreign entity registration requirementsEnsure timely completion of annual state filingsMaintain state sales tax exemption status across multiple jurisdictionsOperational ExcellenceAssist with the development and implementation of operational policies and proceduresLead process improvement initiativesCreate and maintain operational documentationDevelop and track operational metricsIdentify and implement cost savings initiatives
Qualifications5+ years experience working in nonprofit operationsFluent working in Google WorkspaceAdvanced knowledge of working in spreadsheetsExperience working across different software platforms with strong technical learning capabilitiesWorking knowledge of the state charitable registration processWorking knowledge of filing for state sales tax-exempt status
Preferred QualificationsDetail-oriented with strong follow-throughExcellent communication and interpersonal skillsProblem-solving mindsetExperience with process improvementAbility to work independently and as part of a teamAbility to manage multiple prioritiesAbility to adapt to changing situations.
Physical RequirementsConstant use of a computer and other office productivity equipment, such as computer printer, calculator, and copier.Prolonged periods of a stationary position at least 50% of the time.The ability to recognize details at close range for extended periods of time.The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
ZERO Prostate Cancer is an equal opportunity employer and is committed to creating an inclusive work environment for all employees. We encourage BIPOC, Veterans, individuals with Disabilities, and those affected by prostate cancer to apply. Applicants must be authorized to work in the United States. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources at hr@zerocancer.org or by phone at 202-463-9455.
What Makes ZERO One of the Best Places to Work? Find out more about ZERO's employee benefits, including unlimited PTO, fantastic insurance and employee assistance programs, competitive pay, and healthy work/life balance. Expand All PTO and Work/Life Balance ZERO offers an unlimited Paid Time Off Policy that allows employees to utilize time off as needed to relax, rejuvenate, and connect with friends and family. In addition, ZERO is committed to creating a culture of work/life balance and offers 15+ holidays per calendar year. Health & Welfare Benefits ZERO offers Medical, Dental, and Vision benefits to all full-time employees. A variety of plans are offered at platinum level coverage. Medical and Dental coverage is 100% employer paid for employees. Disability & Life Insurance ZERO understands that life happens and provides 100% employer funded Short Term Disability, Long Term Disability, Life Insurance, and Accidental Death & Dismemberment coverage. FSA ZERO offers a Flexible Spending Account for employees to set aside tax deferred funds for anticipated unreimbursed medical, dental, vision, and orthodontic expenses throughout the year. HSA ZERO offers a Health Savings Account for employees to designated tax deferred funds. Dependent Care ZERO offers a Dependent Care account which allows employees to set aside pre-tax dollars for eligible unreimbursed expenses for dependents under age 14 such as preschool, summer camp, before or after school programs, and child or adult daycare. Meditation/Wellness ZERO provides employees with a variety of tools including the Calm app and support for employees to make healthy steps to earn dollars for unreimbursed medical expenses. Employees may also earn a Fitbit and digital scale. Commuter Reimbursement ZERO provides a commuter reimbursement for employees that frequent the corporate office. Bereavement Leave ZERO offers support through bereavement leave due to the loss of a family member. We understand this can impact your total well-being. Retirement Plan ZERO offers a 403b retirement plan that allows employees to invest in their future. Employees are eligible to receive matching contributions from ZERO up to 4%. Paid Maternity/Paternity Leave ZERO offers generous paid time off time for maternity and paternity leave for employees to bond and heal during this life transition. Employee Assistance Program (EAP) ZERO partners with a vendor that offers value added services to all employees ranging from confidential emotional support services, legal guidance, identity theft services, financial resources, and work-life solutions. Employee Recognition ZERO believes in providing ongoing feedback and recognizing employees for going above and beyond the call of duty. We recognize our team's contributions on a regular basis through Bonusly, a platform where employees can earn points that can be exchanged for gift cards. Our trending hashtag is #ZEROProud and our team loves this benefit. Professional Development ZERO is committed to each team member's professional development and support is offered through internal and external training and development opportunities including conferences, certifications and continuing education opportunities for career growth. Flexible Working Hours We embrace telecommuting and flexible work schedules to support our team in our remote work environment.