Manager, Donor Engagement and Response Apply Now Jump To Jump To Job Summary Key Responsibilities Qualifications Preferred Qualifications Physical Requirements Equal Opportunity Employer Are you ready to transform your career into a powerful catalyst for change? For almost 30 years, ZERO Prostate Cancer (ZERO) has been at the forefront of the battle against prostate cancer, providing essential support to patients and families touched by this disease. ZERO is the nation’s leading prostate cancer organization and the number one provider of prostate cancer resources, programs, and services. We are on a mission to improve and save lives from prostate cancer through advocacy, awareness, education, and support. Consistently recognized as one of the Best Nonprofits to Work for by the Nonprofit Times, we take pride in our unwavering commitment to our team and community. Our culture is founded on the principles of growth, inclusivity, and camaraderie, which we uphold with passion and purpose. Our vision is a world where prostate cancer detection is early, support is unwavering, and care is accessible to all. When you join ZERO, you become part of an extraordinary community with strong core values, where each individual motivates and inspires one another, advancing your career while making a meaningful impact in the fight against prostate cancer. Seize this opportunity to be more than just an employee—become an essential part of a movement that truly matters Job Summary We are seeking a strategic and donor-focused Manager, Donor Engagement and Response to drive multichannel fundraising efforts, donor engagement, and revenue growth. This role will develop and implement segmentation strategies, oversee direct response campaigns, and manage a portfolio of mid-level donors to enhance retention and pipeline development. The ideal candidate will collaborate with fundraising agencies, optimize fundraising technologies, and create compelling donor communications. With strong project management and copywriting skills, this position plays a critical role in strengthening donor relationships and supporting the organization’s mission-driven fundraising goals.Position TypeFull Time ∙ Exempt-SalariedPosition LocationRemote (Travel 10% of the year)Reports toDirector, Development Key Duties & ResponsibilitiesSupport and expand a comprehensive donor-centric strategy for multichannel fundraising campaigns that mobilize new and existing supportersDrive direct response segmentation strategy based on donor behavior, personality and connection to the causeLead partnership with direct response agency to scale fundraising revenue and pipeline developmentIdentify prospects for potential major and planned gift cultivation and collaborate with the Director, Development for seamless transitionsManage a portfolio of mid-level donors (e.g., $1,000–$9,999 annually), building relationships to increase engagement, retention, donor satisfaction, and upgradesOversee stewardship activities, including acknowledgment processes, impact communications, handle custom outreaches for leadership portfolios, and moreManagement of fundraising technologies, including but not limited to, Fundraise Up, Double the Donation, Chariot, Freewill, etc.Manage the applications and registrations for 3rd party funding and workplace givingReport on key performance metrics and report results regularlyCollaborate with the Donor Operations team to elevate segmentation, audience development, prospect research, frontline fundraising, and reporting.Grow new and retain existing donors with compelling recognition and communicationsSupport the CDO, and Director of Development with donor recognition societies that celebrate and cultivate ZERO’s most committed supportersEnsure a seamless and integrated donor experience across channelsWork closely with the major gifts, annual giving, and stewardship teams to enhance a major gift donor pipelineContribute to developing donor segmentation and journey mapping for enhanced engagement.Stay informed on industry trends and best practices to enhance the organization’s fundraising strategies.Support copywriting for all direct response materials being created Qualifications Bachelor’s degree in business, nonprofit management, marketing, or related fieldThree to five years of experience in direct-response fundraising and individual givingEpic skills in copywriting and editing to inspire donor actionProficiency in fundraising technologies (e.g., Blackbaud, Fundraise Up, Double the Donation)Demonstrated experience in donor segmentation and audience developmentSuccess and enjoyment in donor stewardship, fundraising campaigns, and multi-channel marketing strategies.Deep understanding of direct response campaigns, donor acquisition, and retention strategiesAbility to interpret donor behavior and fundraising metrics for informed decision-makingStrong writing abilities for creating donor outreach and recognition materialsSkilled in fostering partnerships with donors, stakeholders, and agenciesComfortable managing and optimizing fundraising platforms and toolsAbility to work effectively with development teams and leadership to align fundraising goals with mission objectivesStrong project management experienceSeeks a fun, proactive, and trustworthy work environment Preferred QualificationsAdditional certifications in fundraising or nonprofit managementExperience managing relationships with external fundraising agenciesProven success in growing monthly giving programs and donor recognition initiativesFamiliarity with digital advertising, social media, and e-marketing campaignsKnowledge of donor psychology and behavior-driven fundraising strategiesExperience in reporting on key metrics associated with direct response program Physical RequirementsConstant use of a computer and other office productivity equipment, such as computer printer, calculator, and copier.Prolonged periods of a stationary position at least 50% of the time.The ability to recognize details at close range for extended periods of time.The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. ZERO Prostate Cancer is an equal opportunity employer and is committed to creating an inclusive work environment for all employees. We encourage BIPOC, Veterans, individuals with Disabilities, and those affected by prostate cancer to apply. Applicants must be authorized to work in the United States. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources at hr@zerocancer.org or by phone at 202-463-9455. What Makes ZERO One of the Best Places to Work? Find out more about ZERO's employee benefits, including unlimited PTO, fantastic insurance and employee assistance programs, competitive pay, and healthy work/life balance. Expand All PTO and Work/Life Balance ZERO offers an unlimited Paid Time Off Policy that allows employees to utilize time off as needed to relax, rejuvenate, and connect with friends and family. In addition, ZERO is committed to creating a culture of work/life balance and offers 15+ holidays per calendar year. Health & Welfare Benefits ZERO offers Medical, Dental, and Vision benefits to all full-time employees. A variety of plans are offered at platinum level coverage. Medical and Dental coverage is 100% employer paid for employees. Disability & Life Insurance ZERO understands that life happens and provides 100% employer funded Short Term Disability, Long Term Disability, Life Insurance, and Accidental Death & Dismemberment coverage. FSA ZERO offers a Flexible Spending Account for employees to set aside tax deferred funds for anticipated unreimbursed medical, dental, vision, and orthodontic expenses throughout the year. HSA ZERO offers a Health Savings Account for employees to designated tax deferred funds. Dependent Care ZERO offers a Dependent Care account which allows employees to set aside pre-tax dollars for eligible unreimbursed expenses for dependents under age 14 such as preschool, summer camp, before or after school programs, and child or adult daycare. Meditation/Wellness ZERO provides employees with a variety of tools including the Calm app and support for employees to make healthy steps to earn dollars for unreimbursed medical expenses. Employees may also earn a Fitbit and digital scale. Commuter Reimbursement ZERO provides a commuter reimbursement for employees that frequent the corporate office. Bereavement Leave ZERO offers support through bereavement leave due to the loss of a family member. We understand this can impact your total well-being. Retirement Plan ZERO offers a 403b retirement plan that allows employees to invest in their future. Employees are eligible to receive matching contributions from ZERO up to 4%. Paid Maternity/Paternity Leave ZERO offers generous paid time off time for maternity and paternity leave for employees to bond and heal during this life transition. Employee Assistance Program (EAP) ZERO partners with a vendor that offers value added services to all employees ranging from confidential emotional support services, legal guidance, identity theft services, financial resources, and work-life solutions. Employee Recognition ZERO believes in providing ongoing feedback and recognizing employees for going above and beyond the call of duty. We recognize our team's contributions on a regular basis through Bonusly, a platform where employees can earn points that can be exchanged for gift cards. Our trending hashtag is #ZEROProud and our team loves this benefit. Professional Development ZERO is committed to each team member's professional development and support is offered through internal and external training and development opportunities including conferences, certifications and continuing education opportunities for career growth. Flexible Working Hours We embrace telecommuting and flexible work schedules to support our team in our remote work environment.
Jump To Jump To Job Summary Key Responsibilities Qualifications Preferred Qualifications Physical Requirements Equal Opportunity Employer
Are you ready to transform your career into a powerful catalyst for change? For almost 30 years, ZERO Prostate Cancer (ZERO) has been at the forefront of the battle against prostate cancer, providing essential support to patients and families touched by this disease. ZERO is the nation’s leading prostate cancer organization and the number one provider of prostate cancer resources, programs, and services. We are on a mission to improve and save lives from prostate cancer through advocacy, awareness, education, and support. Consistently recognized as one of the Best Nonprofits to Work for by the Nonprofit Times, we take pride in our unwavering commitment to our team and community. Our culture is founded on the principles of growth, inclusivity, and camaraderie, which we uphold with passion and purpose. Our vision is a world where prostate cancer detection is early, support is unwavering, and care is accessible to all. When you join ZERO, you become part of an extraordinary community with strong core values, where each individual motivates and inspires one another, advancing your career while making a meaningful impact in the fight against prostate cancer. Seize this opportunity to be more than just an employee—become an essential part of a movement that truly matters
Job Summary We are seeking a strategic and donor-focused Manager, Donor Engagement and Response to drive multichannel fundraising efforts, donor engagement, and revenue growth. This role will develop and implement segmentation strategies, oversee direct response campaigns, and manage a portfolio of mid-level donors to enhance retention and pipeline development. The ideal candidate will collaborate with fundraising agencies, optimize fundraising technologies, and create compelling donor communications. With strong project management and copywriting skills, this position plays a critical role in strengthening donor relationships and supporting the organization’s mission-driven fundraising goals.Position TypeFull Time ∙ Exempt-SalariedPosition LocationRemote (Travel 10% of the year)Reports toDirector, Development
Position TypeFull Time ∙ Exempt-SalariedPosition LocationRemote (Travel 10% of the year)Reports toDirector, Development
Key Duties & ResponsibilitiesSupport and expand a comprehensive donor-centric strategy for multichannel fundraising campaigns that mobilize new and existing supportersDrive direct response segmentation strategy based on donor behavior, personality and connection to the causeLead partnership with direct response agency to scale fundraising revenue and pipeline developmentIdentify prospects for potential major and planned gift cultivation and collaborate with the Director, Development for seamless transitionsManage a portfolio of mid-level donors (e.g., $1,000–$9,999 annually), building relationships to increase engagement, retention, donor satisfaction, and upgradesOversee stewardship activities, including acknowledgment processes, impact communications, handle custom outreaches for leadership portfolios, and moreManagement of fundraising technologies, including but not limited to, Fundraise Up, Double the Donation, Chariot, Freewill, etc.Manage the applications and registrations for 3rd party funding and workplace givingReport on key performance metrics and report results regularlyCollaborate with the Donor Operations team to elevate segmentation, audience development, prospect research, frontline fundraising, and reporting.Grow new and retain existing donors with compelling recognition and communicationsSupport the CDO, and Director of Development with donor recognition societies that celebrate and cultivate ZERO’s most committed supportersEnsure a seamless and integrated donor experience across channelsWork closely with the major gifts, annual giving, and stewardship teams to enhance a major gift donor pipelineContribute to developing donor segmentation and journey mapping for enhanced engagement.Stay informed on industry trends and best practices to enhance the organization’s fundraising strategies.Support copywriting for all direct response materials being created
Qualifications Bachelor’s degree in business, nonprofit management, marketing, or related fieldThree to five years of experience in direct-response fundraising and individual givingEpic skills in copywriting and editing to inspire donor actionProficiency in fundraising technologies (e.g., Blackbaud, Fundraise Up, Double the Donation)Demonstrated experience in donor segmentation and audience developmentSuccess and enjoyment in donor stewardship, fundraising campaigns, and multi-channel marketing strategies.Deep understanding of direct response campaigns, donor acquisition, and retention strategiesAbility to interpret donor behavior and fundraising metrics for informed decision-makingStrong writing abilities for creating donor outreach and recognition materialsSkilled in fostering partnerships with donors, stakeholders, and agenciesComfortable managing and optimizing fundraising platforms and toolsAbility to work effectively with development teams and leadership to align fundraising goals with mission objectivesStrong project management experienceSeeks a fun, proactive, and trustworthy work environment
Preferred QualificationsAdditional certifications in fundraising or nonprofit managementExperience managing relationships with external fundraising agenciesProven success in growing monthly giving programs and donor recognition initiativesFamiliarity with digital advertising, social media, and e-marketing campaignsKnowledge of donor psychology and behavior-driven fundraising strategiesExperience in reporting on key metrics associated with direct response program
Physical RequirementsConstant use of a computer and other office productivity equipment, such as computer printer, calculator, and copier.Prolonged periods of a stationary position at least 50% of the time.The ability to recognize details at close range for extended periods of time.The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
ZERO Prostate Cancer is an equal opportunity employer and is committed to creating an inclusive work environment for all employees. We encourage BIPOC, Veterans, individuals with Disabilities, and those affected by prostate cancer to apply. Applicants must be authorized to work in the United States. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources at hr@zerocancer.org or by phone at 202-463-9455.
What Makes ZERO One of the Best Places to Work? Find out more about ZERO's employee benefits, including unlimited PTO, fantastic insurance and employee assistance programs, competitive pay, and healthy work/life balance. Expand All PTO and Work/Life Balance ZERO offers an unlimited Paid Time Off Policy that allows employees to utilize time off as needed to relax, rejuvenate, and connect with friends and family. In addition, ZERO is committed to creating a culture of work/life balance and offers 15+ holidays per calendar year. Health & Welfare Benefits ZERO offers Medical, Dental, and Vision benefits to all full-time employees. A variety of plans are offered at platinum level coverage. Medical and Dental coverage is 100% employer paid for employees. Disability & Life Insurance ZERO understands that life happens and provides 100% employer funded Short Term Disability, Long Term Disability, Life Insurance, and Accidental Death & Dismemberment coverage. FSA ZERO offers a Flexible Spending Account for employees to set aside tax deferred funds for anticipated unreimbursed medical, dental, vision, and orthodontic expenses throughout the year. HSA ZERO offers a Health Savings Account for employees to designated tax deferred funds. Dependent Care ZERO offers a Dependent Care account which allows employees to set aside pre-tax dollars for eligible unreimbursed expenses for dependents under age 14 such as preschool, summer camp, before or after school programs, and child or adult daycare. Meditation/Wellness ZERO provides employees with a variety of tools including the Calm app and support for employees to make healthy steps to earn dollars for unreimbursed medical expenses. Employees may also earn a Fitbit and digital scale. Commuter Reimbursement ZERO provides a commuter reimbursement for employees that frequent the corporate office. Bereavement Leave ZERO offers support through bereavement leave due to the loss of a family member. We understand this can impact your total well-being. Retirement Plan ZERO offers a 403b retirement plan that allows employees to invest in their future. Employees are eligible to receive matching contributions from ZERO up to 4%. Paid Maternity/Paternity Leave ZERO offers generous paid time off time for maternity and paternity leave for employees to bond and heal during this life transition. Employee Assistance Program (EAP) ZERO partners with a vendor that offers value added services to all employees ranging from confidential emotional support services, legal guidance, identity theft services, financial resources, and work-life solutions. Employee Recognition ZERO believes in providing ongoing feedback and recognizing employees for going above and beyond the call of duty. We recognize our team's contributions on a regular basis through Bonusly, a platform where employees can earn points that can be exchanged for gift cards. Our trending hashtag is #ZEROProud and our team loves this benefit. Professional Development ZERO is committed to each team member's professional development and support is offered through internal and external training and development opportunities including conferences, certifications and continuing education opportunities for career growth. Flexible Working Hours We embrace telecommuting and flexible work schedules to support our team in our remote work environment.