Patient Support Hotline

Call (844) 244-1309

ZERO360 is a free, comprehensive patient support service to help patients and their families navigate insurance and financial obstacles to cover treatment and other critical needs associated with cancer.


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Find Financial Assistance

Prescription Assistance / Patient Assistance Programs (PAP)

  • Affordability Options – Resources to assist patients with their prescription drug costs and correlate options with primary insurance status.
  • Diplomat Specialty Pharmacy Patient Advocacy Navigator – Assists patients with funding to off-set high co-payments and provides access to pharmacists, nurses and oncology patient navigators on staff to answer questions about medications.
  • Low-Income Medicare Subsidy for Prescription Drugs (Eligible patients may be able to access brand-name drugs for less than $10 per month. CLICK HERE to read more
  • Needy Meds – a 501(c)3 non-profit information resource for assistance programs to help pay for medications and other expenses related to health care and provides free access to online databases for Patient assistance programs, disease-based assistance, free and low-cost clinics, government programs and other types of assistance programs. Also has resources for patient advocates.
  • Novartis Oncology Patient Assistance NOW – Provides programs that may help pay for medicines like Zometa® (zoledronic acid), and/or provide access to drugs still in clinical trial. See brochure for more information.
  • Janssen CarePath Savings Program may offer instant savings on your ZYTIGA® medication costs


  • Bargaining Down the Medical Bills – tips on negotiating costs in an excellent NY Times article:

    Tips and suggestions from an Us TOO Inspire community member, Feb 2011:

    1. Do not be intimidated to ask for a discount even if none was offered up front. Ask and then ask again if that is the best they can do. Ask for the billing manager.
    2. Explain your total financial situation. Even if your bill with them is small if you are facing large total bills they sometimes have "catastrophic financial" discounts the billing manager can offer.
    3. Knowledge is power. If you can find out or estimate what medicare/medicaid is reimbursing for the procedure that is a great starting point. Tell them you are paying out of your own pocket and so why should you pay more than a medicare patient would. I told them my starting point was the medicare reimbursement amount but that I was willing to pay 2x that to be "fair". they often jumped at that…even though it was still less than half the original bill.
    4. Doctors are often happy to be paid anything at all and they prefer to be paid sooner than later. So if all else fails you can tell them that unless you can decrease the amount you will have to pay them $10 per month for the rest of your life. They often would prefer to get less and get it NOW than to get more and have to wait and chase the money down later.

More Resource Listings

  • Cancer Legal Resource Center (CLRC) – Provides free and confidential information and resources on cancer-related legal issues to cancer survivors, caregivers, employers, health care professionals, and others coping with cancer
  • Cancer Support Community – and their book Frankly Speaking About Cancer: Coping with the Cost of Care
  • Social Security and Disability Resource Center – Written by a former claims examiner, this information may be helpful for individuals who have the need to file for social security disability benefits.
  • Resources for Military Veterans – Veterans who have been exposed to Agent Orange or other herbicides in the Vietnam or Korean wars are at a greater risk for the possibility of developing prostate cancer, and they are more likely to have an aggressive form of the disease. Content on this web page is offered as a resource to veterans. In addition to helpful links on prostate cancer testing, treatment, and management of side effects, resources include information on support groups, financial assistance, insurance information, and other services.
  • HelpWithPayingBills helps low income families with finding financial assistance programs. The directory lists assistance programs that help with utilities, energy, rent and medical bills.