Patient Support Helpline: ZERO360 Whether you need help understanding your insurance coverage options, finding sources of financial aid, or resolving issues with your insurance company, we are here to help. ZERO360 is your co-pilot in navigating your prostate cancer journey. Jump To Jump To Get Started Now The Program Available Services How it Works Spread the Word We're here to help! Call ZERO360 for live assistance: 1-844-ZERO360 (1-844-937-6360) Toll-FreeMonday – Friday | 8:30 a.m. – 5:00 p.m. ETClosed on all major holidays and periodically/each quarter, for all staff training.Outside of normal hours, ZACH ZERO’s AI-powered support companion for prostate cancer, is available 24/7 by simple text message. Access the Secure ZERO360 Portal Our ZERO360 Patient Support ServiceProstate cancer can be overwhelming. We are here to help. Our ZERO360 helpline is a free, comprehensive patient support service. Our team of experienced case managers is ready to assist you and your family through your personal prostate cancer journey.There are two ways to connect:Call toll-free 1-844-ZERO360 (1-844-937-6360)Use the secure online portal, and a ZERO360 Case Manager will follow up with youZERO Prostate Cancer partners with the Patient Advocate Foundation and their case managers. ZERO does not have case managers on staff.Outside of normal hours, ZACH ZERO’s AI-powered support companion for prostate cancer, is available 24/7 by simple text message. Insurance Navigation Paying for Treatment Paying for Living Expenses Emotional Support Ensure Access to Care and Benefits Insurance Navigation Insurance Navigation Talk through your health insurance plan to understand what’s included under your coverageSecure pre-authorization for prescribed careAppeal insurance denialsResolve insurance codes and billing issuesIf you don't have health insurance, help identify and apply for insurance coverage options, including Marketplace/Exchange products, Medicaid, Medigap, Medicare Part D, Medicare Low Income Subsidy, and TRICARE Paying for Treatment Paying for Treatment Work with our team to negotiate free or reduced-cost treatment or set up payment plans.Secure financial support for your treatments through co-payment, co-insurance, premium or deductible assistance programs.Find and apply for prescription drug assistance programs. Paying for Living Expenses Paying for Living Expenses Apply for programs that can help you pay for things like food, rent, utilities, and transportation. Emotional Support Emotional Support Get referrals to appropriate emotional and psychosocial support services. Ensure Access to Care and Benefits Ensure Access to Care and Benefits Secure access to care if you're uninsured.Assist with Social Security Disability (SSI or SSDI) or state disability benefits.Make the most of employer-sponsored benefits, such as sick leave, short- and long-term disability, and COBRA.Understand employee protections, such as Family and Medical Leave Act (FMLA) and Americans with Disabilities Act (ADA).Help with challenging disability denials. I couldn’t afford the co-pay for one of my oral chemotherapy medications, and I was terrified of missing doses and delaying my treatment. I had trouble navigating the red tape of insurance. I contacted ZERO360, and my case manager helped me understand my co-pay and what insurance would cover. Without the support of ZERO360, I’m afraid I wouldn’t have picked up my prescription from the pharmacy. — Konrad, a ZERO360 Caller How ZERO360 can help you These quick videos explain how ZERO360 case workers provides support to you and your family while navigating a prostate cancer diagnosis. Expand All Coping with Stress Connecting with a Case Manager Joining Your Journey Emotional Support Through Your Diagnosis Financial Assistance Play Video Close Program Overview ZERO360 Case Managers Hear real stories of patient like you who have gotten support from ZERO360. In this webinar, ZERO360 Case Manager Beth Scott explains how the program helps prostate cancer patients in need. Podcast, Video, and Transcript More Videos on YouTube Spread the Word About Free Support ServicesKnow someone who needs immediate, direct support for their journey with prostate cancer? Tell them about the free patient services ZERO offers; these PDFs can be downloaded for email, printing at home, or sharing on social media. You can also request printed copies sent to you by direct mail from ZERO.This one-pager gives an overview and links for ZERO360, as well as virtual and in-person support groups, the mentor program, secure online support communities, and our library of downloadable educational resources. You can also request a postcard version that is available as part of ZERO's translated resources for those who speak Spanish. View Online: Services One-PagerDownload: Services One-Pager (PDF) Ver en lĂnea: Recursos para pacientesDescargar: Recursos de ZERO para pacientes y cuidadores (PDF) Crisis Line Resources Expand All National Suicide Prevention Lifeline (available 24/7) 1-800-273-8255https://suicidepreventionlifeline.org/ Crisis Text Line (available 24/7) Text HOME to 741-741 to text with a trained crisis counselor from the Crisis Text Line for freehttps://www.crisistextline.org/ The NAMI HelpLine (National Alliance on Mental Illness) Can be reached Monday through Friday, 10 am–6 pm, ET.1-800-950-NAMI (6264) or info@nami.org 988 Suicide & Crisis Lifeline https://988lifeline.org/Call or text 988 Meet ZACH ZACH (ZERO's Access to Community Health) is ZERO’s AI-powered support companion for prostate cancer, available 24/7 by simple text message. No app. No login. Just answers whenever you need them.Text your question to 1-844-660-9376 (ZERO). Learn More Gold Sponsors Silver Sponsors Bronze Sponsors
We're here to help! Call ZERO360 for live assistance: 1-844-ZERO360 (1-844-937-6360) Toll-FreeMonday – Friday | 8:30 a.m. – 5:00 p.m. ETClosed on all major holidays and periodically/each quarter, for all staff training.Outside of normal hours, ZACH ZERO’s AI-powered support companion for prostate cancer, is available 24/7 by simple text message. Access the Secure ZERO360 Portal
Our ZERO360 Patient Support ServiceProstate cancer can be overwhelming. We are here to help. Our ZERO360 helpline is a free, comprehensive patient support service. Our team of experienced case managers is ready to assist you and your family through your personal prostate cancer journey.There are two ways to connect:Call toll-free 1-844-ZERO360 (1-844-937-6360)Use the secure online portal, and a ZERO360 Case Manager will follow up with youZERO Prostate Cancer partners with the Patient Advocate Foundation and their case managers. ZERO does not have case managers on staff.Outside of normal hours, ZACH ZERO’s AI-powered support companion for prostate cancer, is available 24/7 by simple text message.
Insurance Navigation Paying for Treatment Paying for Living Expenses Emotional Support Ensure Access to Care and Benefits Insurance Navigation Insurance Navigation Talk through your health insurance plan to understand what’s included under your coverageSecure pre-authorization for prescribed careAppeal insurance denialsResolve insurance codes and billing issuesIf you don't have health insurance, help identify and apply for insurance coverage options, including Marketplace/Exchange products, Medicaid, Medigap, Medicare Part D, Medicare Low Income Subsidy, and TRICARE Paying for Treatment Paying for Treatment Work with our team to negotiate free or reduced-cost treatment or set up payment plans.Secure financial support for your treatments through co-payment, co-insurance, premium or deductible assistance programs.Find and apply for prescription drug assistance programs. Paying for Living Expenses Paying for Living Expenses Apply for programs that can help you pay for things like food, rent, utilities, and transportation. Emotional Support Emotional Support Get referrals to appropriate emotional and psychosocial support services. Ensure Access to Care and Benefits Ensure Access to Care and Benefits Secure access to care if you're uninsured.Assist with Social Security Disability (SSI or SSDI) or state disability benefits.Make the most of employer-sponsored benefits, such as sick leave, short- and long-term disability, and COBRA.Understand employee protections, such as Family and Medical Leave Act (FMLA) and Americans with Disabilities Act (ADA).Help with challenging disability denials.
I couldn’t afford the co-pay for one of my oral chemotherapy medications, and I was terrified of missing doses and delaying my treatment. I had trouble navigating the red tape of insurance. I contacted ZERO360, and my case manager helped me understand my co-pay and what insurance would cover. Without the support of ZERO360, I’m afraid I wouldn’t have picked up my prescription from the pharmacy. — Konrad, a ZERO360 Caller
How ZERO360 can help you These quick videos explain how ZERO360 case workers provides support to you and your family while navigating a prostate cancer diagnosis. Expand All Coping with Stress Connecting with a Case Manager Joining Your Journey Emotional Support Through Your Diagnosis Financial Assistance
Play Video Close Program Overview ZERO360 Case Managers Hear real stories of patient like you who have gotten support from ZERO360. In this webinar, ZERO360 Case Manager Beth Scott explains how the program helps prostate cancer patients in need. Podcast, Video, and Transcript More Videos on YouTube
Spread the Word About Free Support ServicesKnow someone who needs immediate, direct support for their journey with prostate cancer? Tell them about the free patient services ZERO offers; these PDFs can be downloaded for email, printing at home, or sharing on social media. You can also request printed copies sent to you by direct mail from ZERO.This one-pager gives an overview and links for ZERO360, as well as virtual and in-person support groups, the mentor program, secure online support communities, and our library of downloadable educational resources. You can also request a postcard version that is available as part of ZERO's translated resources for those who speak Spanish. View Online: Services One-PagerDownload: Services One-Pager (PDF) Ver en lĂnea: Recursos para pacientesDescargar: Recursos de ZERO para pacientes y cuidadores (PDF)
View Online: Services One-PagerDownload: Services One-Pager (PDF) Ver en lĂnea: Recursos para pacientesDescargar: Recursos de ZERO para pacientes y cuidadores (PDF)
Crisis Line Resources Expand All National Suicide Prevention Lifeline (available 24/7) 1-800-273-8255https://suicidepreventionlifeline.org/ Crisis Text Line (available 24/7) Text HOME to 741-741 to text with a trained crisis counselor from the Crisis Text Line for freehttps://www.crisistextline.org/ The NAMI HelpLine (National Alliance on Mental Illness) Can be reached Monday through Friday, 10 am–6 pm, ET.1-800-950-NAMI (6264) or info@nami.org 988 Suicide & Crisis Lifeline https://988lifeline.org/Call or text 988
Meet ZACH ZACH (ZERO's Access to Community Health) is ZERO’s AI-powered support companion for prostate cancer, available 24/7 by simple text message. No app. No login. Just answers whenever you need them.Text your question to 1-844-660-9376 (ZERO). Learn More
