ZERO360 is a free, comprehensive patient support service to help patients and their families navigate insurance and financial obstacles to cover treatment and other critical needs associated with cancer.
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Finding Financial Assistance During Your Prostate Cancer Journey
A cancer diagnosis can be devastating physically and emotionally, as well as financially. Know you are not alone. We are here to help. Understanding what resources are available can make all the difference for patients and their families. Whether you need help finding financial aid for treatments, transportation, job loss, cost of living expenses, or finding an affordable place to stay near where you get treatment, below is a comprehensive listing of trusted resources to connect you to the specific support you need. Over the years, we’ve helped thousands of patients find financial assistance resources through our own comprehensive patient support program called ZERO360.
ZERO360: Personalized Support at Your Fingertips
ZERO360 is a free, comprehensive patient support service to help patients and their families. Our team of experienced case managers are ready to help you and your family through your personal prostate cancer journey.
“Juggling my job and family along with doctor appointments, costly treatments, and the daily grind of paying bills and everyday tasks takes me away from making my health a priority. I am grateful for having ZERO360 on my team.” – Joe, Prostate Cancer Patient
ZERO360 services can help you with the following issues:
Insurance Navigation
Talk through your health insurance plan to understand what’s included under your coverage
Secure pre-authorization for prescribed care
Appeal insurance denials
Resolve insurance codes and billing issues
If you’re uninsured, help identify and apply for insurance coverage options, including Marketplace/Exchange products, Medicaid, Medigap, Medicare Part D, Medicare Low Income Subsidy, and TRICARE
Paying for Treatment
Work with our team to negotiate free or reduced-cost treatment or set up payment plans
Secure financial support for your treatments through co-payment, co-insurance, premium or deductible assistance programs
Find and apply for prescription drug assistance programs
Paying for Living Expenses
Apply for programs that can help pay for things like food, rent, utilities, and transportation
Emotional Support
Get referrals to appropriate emotional and psychosocial support services
Ensure Access to Care and Benefits
Secure access to care for the uninsured
Assist with Social Security Disability (SSI or SSDI) or state disability benefits
Make the most of employer-sponsored benefits, such as sick leave, short- and long-term disability, and COBRA
Understand employee protections, such as Family and Medical Leave Act (FMLA) and Americans with Disabilities Act (ADA)
Help with challenging disability denials
Finding the Specific Support You Need
While many patients have benefited greatly by working with a ZERO360 Case Manager to receive personalized assistance, other patients prefer to contact resources directly. Below you will find a comprehensive and current listing of resources to serve as your launch pad to get the help you need. Don’t see your specific financial need listed? Don’t worry, you can contact us directly and we’ll do our best to help. Contact ZERO’s Vice President of Patient Programs and Education, Shelby Moneer at shelby@zerocancer.org or 571-317-4127.
I can’t afford the cost of my treatment, how can I find help?
Tell me more...
ZERO360 Case Managers are available to work with you to find resources to offset or cover your treatment costs. They have deep expertise and access to current databases of both local and national financial assistance resources that can help with:
Free or reduced treatment costs
Co-payment, co-insurance, premium or deductible assistance programs
Cost-of-living support
To get financial help through ZERO360, call 1-844-244-1309 or by visiting the online portal.
Below are additional resources you can contact directly. Please note that you will need to know the name of your current treatment or what has been prescribed to match it with a resource offering assistance with that particular treatment (treatment names are listed after the company name):
The HealthWell Foundation is a leading non-profit dedicated to improving access to care for America’s underinsured. When health insurance is not enough, we fill the gap by assisting with copays, premiums, deductibles and out-of-pocket expenses.
NeedyMeds provides members with various drug discounts. They also have regular webinars and other educational materials on managing the costs of medicine.
Patient Advocate Foundation’s Co-Pay Relief program exists to help reduce the financial distress patients, and their families face when paying for treatment. We believe that no patient should go without life changing medications because they cannot afford them. Contact PAF to check in on available funding.
RxAssist runs a comprehensive database of patient assistance programs as well as tools, news, and articles so that patients can find the information they need.
I need transportation to get to my doctor appointments and treatments, what resources are available to make my travel affordable?
Tell me more...
ZERO360 Case Managers have a current database of both local and national patient transportation resources at their fingertips. To get help on transportation through ZERO360, call 1-844-244-1309 or by visiting the online portal.
Additionally, below are some transportation resources you can contact directly:
CancerCare offers limited financial assistance for cancer-related costs such as transportation and child care, and their oncology social workers can help you find resources.
The American Cancer Society uses a volunteer driver network to provide transportation to and from treatment for people with cancer who do not have a ride or are unable to drive themselves.
Angel Flight West is a nonprofit, volunteer-driven organization that arranges free, non-emergency air travel for children and adults with serious medical conditions and other compelling needs.
ZERO360 Case Managers can work with you individually to find resources of financial and emotional support as well as review the different benefit programs and insurance plans that you may qualify for including:
Secure access to care for the uninsured
Identify insurance coverage options, including Marketplace/Exchange products, Medicaid, Medigap, Medicare Part D, Medicare Low Income Subsidy, and TRICARE
Get assistance with Social Security Disability (SSI or SSDI) or state and/or employer-based disability benefits
Find free or reduced treatment costs
Secure cost-of-living support Get referrals to emotional and psychosocial support services
Cancer and Careers empowers and educates people with cancer to thrive in their workplace, by providing expert advice, interactive tools and educational events.
This program is providing one-time $500 grant for cancer patients and survivors experiencing financial challenges to use toward bills, technology, skill development or training.
The HealthWell Foundation is a leading non-profit dedicated to improving access to care for America’s underinsured. When health insurance is not enough, we fill the gap by assisting with copays, premiums, deductibles and out-of-pocket expenses.
COVID-19 Insurance Premium Payment Assistance for a health insurance policyholder must have been furloughed or laid off.
The Social Security and Supplemental Security Income disability programs provide assistance to people with disabilities. This site provides detailed information about disability benefits and can help you understand what to expect from Social Security during the disability process.
Triage Cancer is a national, nonprofit organization that provides education and resources on legal issues faced by cancer patients, benefits, and insurance issues, and financial costs of cancer.
I need help with my day-to-day cost of living like my utilities, rent, or mortgage. What types of resources exist to help me?
Tell me more...
ZERO360 Case Managers are available to work with you to find resources to offset or cover your treatment costs. They have deep expertise and access to current databases of both local and national financial assistance resources that can help with:
Co-payment, co-insurance, premium or deductible assistance programs
Cost-of-living support
Additional medical bills
To get help through ZERO360, call 1-844-244-1309 or by visiting the online portal.
Here are some additional resources to look into for assistance with financial needs:
211 is a comprehensive source of locally curated services. Call, text, or chat with your local 211 to speak with a community resource specialist in your area who will help you find services and resources that are available to you.
CancerCare offers limited financial assistance for cancer-related costs such as transportation and child care, and their oncology social workers can help you find resources.
Catholic Charities works to prevent homelessness by providing financial assistance and long-term support and strives to resolve issues that may lead to homelessness. Catholic Charities is committed to ensuring access to proper nutrition via healthy options at food banks and pantries.
Salvation Army builds local programs designed to offer immediate relief, short-term care, and long-term growth in the areas that will best benefit the community. The Salvation Army exists to meet human need wherever, whenever, and however they can.
Triage Cancer is a national, nonprofit organization that provides education and resources on the financial costs of cancer, as well as legal issues faced by cancer patients, benefits, and insurance issues.
I have to travel a far distance for my treatment and will have to stay in a hotel overnight, what affordable housing options are available?
Tell me more...
The ZERO360 Case Managers have a current database of both local and national patient lodging and transportation resources at their fingertips. To get help on transportation through ZERO360, call 1-844-244-1309 or by visiting the online portal.
Additionally, below are some lodging resources you can contact directly:
The Healthcare Hospitality Network, Inc. (HHN) is a nationwide professional association of nearly 200 unique, nonprofit organizations that provide lodging and support services to patients, families and their loved ones who are receiving medical treatment far from their home communities.
Each American Cancer Society’s Hope Lodge offers cancer patients and their caregivers a free place to stay when their best hope for effective treatment may be in another city.
Joe’s House is not an actual house, but a nonprofit organization that helps cancer patients and their families find a place to stay when traveling away from home for medical treatment. Joe House lists cancer treatment centers and hospitals across the country with nearby lodging facilities that offer a discount.
A prostate cancer diagnosis may come with new questions around what your health insurance covers and what new costs you may expect. ZERO has many more resources available to you online — be sure to explore this site to find all that you need to help you during this time:
You can hear first-hand from a ZERO360 Case Manager on how they help patients. Watch the below video to see ZERO’s Patient Programs and Education Manager Kate Gibbons as she takes a deep dive into ZERO360 through a conversation with Courtney Jones, ZERO360 Case Management Senior Director, and Kayla Shively, ZERO360 Case Manager.
“My case manager has been amazing in the support she has provided. I had a procedure and it was not covered. I decided to file my own claim. Following the initial denial I found ZERO360, connected with my case manager, and from that point on felt more relaxed since I had someone who knows the methods on filing advanced claims. I saw the wisdom and thoughtfulness of her appeals and appreciated it very much. I did receive some reimbursement. I let my urologist, friends and other people know of ZERO360. That is where her help was so important, carefully crafting responses and gathering all necessary documents is something I do not know if I could have handled alone. I fully appreciate the work of ZERO360 and are glad they are around to help in these matters”
